Of course, our staff is concerned with solving even a single one-off problem. Considering that we cannot know in advance the extent of the problem nor the difficulty of solving it, we will evaluate both the specific problem and the feasibility, indicating the best price for the resolution starting from € 47 per intervention.

The monthly financial support must be assessed on the basis of the size of the site and the features present with the bonus / malus formula as in the insurance sector. A Magento site with 5 modules is reasonably easier to maintain than a Magento site with 40 modules. Therefore the work to be done is greater, with a greater expenditure of time and energy and with inevitably higher costs.

Precisely for this reason we will evaluate your Magento installation, your Hosting provider, the features you are using in order to reserve you the best price for a highly professional service managed by Magento developers, Linux systems and SEOs with decades of experience.

Unlike many other solutions on the Magento Support market we would never allow ourselves to give reference prices without first examining your site.

We take care of supporting and providing Magento assistance and also assistance on Magento 2.

At the request of the customer we evaluate the transition from Magento to Magento 2, having the accuracy of importing and migrating the entire catalog, customer data and billing. 

Based on your requests and needs, we also develop tailor-made Magento Modules, where there are no solutions already available to implement on your Magento site and therefore solve your need.

The purpose of our Magento Support service is to find the best solution to your problem, and often some of the needs that are communicated to us can be met by using existing Magento modules or a combination of them.

It will be the responsibility of our team of developers to evaluate the best solution available and to propose customized and tailored development solutions if necessary.

Of course, we also develop themes for Magento based on the customer's indications or by understanding their needs and the application scope of use.

In fact, it is not always necessary or advisable to develop a theme from scratch for obvious reasons of timing and costs, however if essential our team of Magento developers has the skills to be able to develop any theme from scratch for any need, starting from Wireframe, Mockup Photoshop or other graphics and illustration programs.

Our Magento Support Service is equipped with a specific service for removing malware and viruses on Magento. We invite you to visit our service of WordPress Malware Removal which is fully compatible with Magento site infection removal procedures if your problem is having an infected site.

Yes of course. One of our Senior technicians will take care of optimizing your Magento site and making it perfectly compatible and compliant with the intended purposes, taking care to configure in detail the cache and cache cleaning, amp pages and instant articles if your site makes use of this. technology.

In some cases, the current Hosting on which the site is hosted may not be adequate due to the lack of specific technologies necessary for adequate optimization. If you fall into this case we will explain the limitations of your current hosting and we will give you some options including the transition to our optimized systems.

If requested, we can certainly work towards the optimization of Core Web Vitals and improve your Google Pagespeed score. Specifically, we deal with the minification of static resources such as JS and CSS, the use of webp images compatibly with browsers not yet supported such as Safari and iOS, the defer or delay of javascript, as well as the lowering of the Time To First Byte. less than 300ms.

Since around 2012 we have decided to verticalize our knowledge on the slowest, heaviest but most popular CMS of the moment, namely WordPress, WooCommerce and Magento. Since our work and our optimization are problematic by their nature, it is certainly more evident and tangible in the total satisfaction of the customer who finds himself moving from a slow and cumbersome site to a decidedly performing and snappy one.

In order to avoid any remote danger of hacker attacks, human error or accidental loss, we take care to make at least three daily backups with three different technologies in order to always have at least one usable backup available. In the case of blogs that produce a lot of content, we also provide hourly backups. We have the possibility, if required, to insure your business and your site with additional insurance for a coverage of up to ten thousand euros in the event of data loss. Firewall Hardware and DDOS mitigation systems make our service the flagship even for the most demanding customers who manage important business with revenues in the order of several million euros.

All our contracts are valid for 12 months with monthly payment and are not binding except for the single month.

On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).