Plesk ® Support
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Do you need support on Plesk ®?
Getting support for your Plesk ® panel is easy and convenient.
Plesk is a hosting control panel software that facilitates the management of web services, databases and email through an intuitive interface. It allows you to configure and administer websites, servers and applications without direct use of the terminal. Supporting technologies such as Apache and NGINX, Plesk offers a versatile platform for system administrators and end users.
Our consultants provide specialized assistance for Plesk environments, including configuration services, implementation, training, migration, custom module development, and integrations with other systems. If you want to optimize the performance of your hosting or implement advanced solutions, our team is ready to guide you in using Plesk to get the most out of this powerful control panel.
Plesk® support
Full support for the entire Plesk ecosystem
Our service of Plesk support It is designed to offer advanced and personalized technical support on all versions of the control panel, with the aim of helping you take full advantage of its potential based on the specific needs of your organization.
Plesk Onyx It is one of the most widespread and stable releases, appreciated for its versatility in managing websites, databases, emails and applications. It supports both Apache and NGINX, allowing you to configure your hosting environment flexibly and purposefully.
Plesk obsidian, instead, represents the most modern and complete evolution of the platform, with additional features such as Docker integration, tools of real-time monitoring has always been advanced security management. Ideal for more complex environments and for those who want to maximize automation and operational efficiency.
Our team is at your disposal for guide you in choosing the most suitable version to your technical scenario, assist you in configuring features and offer you ongoing support for every aspect of using Plesk.
Installation and configuration assistance.
Plesk Installation and Configuration: Professional Assistance for a Smooth Startup
Our service of Plesk installation and configuration assistance It is designed to ensure a smooth, safe and error-free transition to your desired hosting environment.
We know that the initial phase can present several complexities, especially when it comes to Integrate Plesk into existing infrastructures or activate specific features. For this, we offer you complete and guided support, ensuring that every setting is configured correctly based on the real needs of your organization.
From the installation on all major compatible Linux distributions, to the configuration of web services, databases, email and DNS, we help you build a hosting environment stable, safe and high-performance, ready to support your applications and users right out of the box.
If you have special requests or specific technical needs, our team will always be available to provide quick answers and tailor-made solutions, ensuring full functionality and optimization of your Plesk panel.
Problem Solving and debugging.
Plesk Support with guaranteed times: fast, precise and decisive interventions
Our service of Plesk support It is designed to offer a professional, fast and reliable solution to any problems that may compromise the operability of your control panel.
We know how important it is to ensure maximum uptime and continuity of service for websites and applications, which is why we act with the highest priority.
Our technical team is composed of highly qualified professionals and with a solid experience in Plesk troubleshooting, capable of quickly identify the root cause of any malfunction and intervene with effective and long-lasting solutions.
Whether it be configuration, performance, modules, permissions or security issues, we provide complete assistance, precisely replicating and correcting every anomaly.
To offer you maximum peace of mind, we work according to Predefined SLA (Service Level Agreement)., which establish guaranteed response and resolution times.
This approach allows us to manage every criticality in a structured way, minimizing downtime and restoring Plesk to full functionality as quickly as possible.
Patching and security.
Plesk Security: Rapid Response, Constant Monitoring
In today's digital landscape, security is crucial. Although problems with Plesk are rare, it is essential to take proactive measures to prevent and manage potential threats. Our support service is structured to intervene promptly, protecting not only Plesk, but also the entire underlying Linux system.
We guarantee a direct and responsive communication flow: in case of critical issues, we quickly inform you about the implications and solutions adopted, keeping you updated at every stage.
Our team actively monitors the environment, identifying and assessing vulnerabilities that could compromise safety. This allows us to intervene before problems impact services.
In case of detected threats, we send Instant notifications with operational details, ensuring a rapid and coordinated response.
Thanks to our integrated approach, we guarantee you a Plesk environment constantly safe, stable and under control.
Software Updates
Plesk updates managed with precision, security and business continuity
In today's ever-evolving technological context, Keeping your systems up to date is a must to ensure high performance and an adequate level of safety. With this awareness, our service Plesk support It is designed to ensure that you can use the latest software versions, complete with updated and verified documentation, delivered on time and reliably.
We go beyond simply providing update packages. Our team of experts takes care of directly of the complete management of the update process, From compatibility check atinstallation, up to Post-update configuration and functional control of the environment, ensuring that each component continues to operate properly.
The service includes the Safe download of official files, controlled installation management and a Post-update technical monitoring to identify any anomalies or instabilities, thus ensuring the business continuity, system security and maximum platform reliability.
With ManagedServer.it, you can count on a professionally managed Plesk update, without interruptions or surprises.
Documentation support
Dedicated Plesk Support: Quick Responses, Guaranteed Expertise
Within our Plesk support service, we are committed to providing you with complete and timely technical support, regardless of the nature of your request. Whether it is a simple consultation on the documentation or the resolution of a technical criticality, our team of experts is always ready to intervene with maximum effectiveness.
We provide timely, precise and in-depth answers, in full compliance with the deadlines set by the Service Level Agreement (SLA) agreed. Our goal is minimize operational disruptions and allow you to continue your activities with maximum continuity.
In addition to solving the problem in the short term, we are also committed to transfer useful operational knowledge to you, helping you prevent similar situations in the future. This way, you can independently manage your Plesk panel with greater confidence and competence.
Operating on premise and on the major Cloud Providers.
Plesk On Premise and Cloud Support: Wherever You Need It, We're By Your Side
Whether you are evaluating the benefits of the cloud or planning to migrate your infrastructure, we are the ideal technical partner to accompany you in every phase of the digital transition. Thanks to our consolidated experience and advanced system expertise, we offer full support on Plesk environments, both On premise in that Cloud.
Our service covers both local installations at your business premises, both the environments distributed on the main Enterprise-class cloud provider, ensuring full operational continuity.
You can count on our professional assistance on platforms such as Alibaba Cloud, Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform, IBM Cloud, Hetzner, OVH, Linode, Digital Ocean and many others.
just one ticket to our helpdesk to activate support: our team will intervene quickly and efficiently, wherever you are.
With ManagedServer.it, you have the certainty of always active and competent assistance, capable of operating on any infrastructure with maximum reliability.
Compliant with GDPR regulations
GDPR Compliance Guaranteed in Our Plesk Support Service
Don't risk penalties for non-compliance General Data Protection Regulation (GDPR). As European company, we operate exclusively with data centers located in the European Union, certified according to the international standard ISO 27001 and managed by staff with EU nationality and residence, thus ensuring high levels of safety and regulatory compliance.
Our data processed in the context of technical support requests on Plesk, including tickets, configurations, and diagnostic logs, are managed according to the most rigorous privacy standards. They remain archived within European borders and they come permanently deleted within 30 days of the conclusion of the activities, ensuring full adherence to the Regulation (EU) 2016 / 679 and its subsequent amendments.
La data protection is a fundamental pillar of our service. With ManagedServer.it, you can count on responsible and compliant management at every stage of Plesk support, with particular attention to confidentiality, integrity and traceability of the information processed.
FAQ
Plesk is a web server control panel that allows system administrators and website owners to easily manage hosting resources such as websites, databases, email accounts, and server configurations. With an intuitive graphical interface, Plesk offers a wide range of tools that simplify the administration of servers and web services, eliminating the need to operate directly from a terminal.
In addition to allowing you to configure web servers such as Apache and NGINX, Plesk allows you to manage relational databases such as MySQL and PostgreSQL, administer email accounts and configure backups and restores. Additionally, Plesk supports advanced features like Docker, allowing you to run and manage containers directly from its interface.
Plesk offers a broad ecosystem of extensions that expand its functionality, allowing integration with DevOps tools, automation platforms, and security software. The control panel is designed to be versatile and fit a wide range of hosting scenarios, from small businesses to large service providers.
In summary, Plesk is a complete hosting environment management tool, ideal for anyone who wants a simplified solution for administering servers and web services, with the flexibility to customize the system to suit your specific needs.
The advantages of using Plesk are many. First of all, the control panel offers an intuitive interface, which makes managing servers and websites simple and accessible even for those without technical experience. With Plesk, you can set up web servers like Apache and NGINX, manage relational databases like MySQL and PostgreSQL, and administer email accounts with ease. The platform also supports Docker, allowing you to run and manage containers directly from the interface. Another advantage is flexibility: Plesk is suitable for various hosting scenarios, from small businesses to large service providers, thanks to its scalability and ability to integrate extensions and DevOps tools. Security is another focus, with features like firewalls, malware scanning, and advanced configurations to protect your server and data. Additionally, Plesk benefits from a large community of users and developers who share resources and knowledge, while also offering a dedicated support service to resolve issues and answer questions. Ultimately, Plesk is a versatile and secure option that simplifies management of your hosting environment, while offering flexibility and integration with other technologies.
We are not Plesk's official support service, but Managed Server Srl is a systems engineering company with decades of experience in Linux systems, and we have known Plesk for over a decade. The advantage of our assistance compared to the official Plesk one is that we offer rapid support in Italian at competitive costs, covering a wide range of topics, not only related to the Plesk panel. Thanks to our experience, we can solve complex problems and provide customized solutions, optimizing your hosting environment.
We can operate across heterogeneous environments and work with most of the world's vendors and data centers. This allows us to provide high-level assistance and consultancy, guaranteeing versatile and adaptable support. Whether you are using Dedicated Servers, VPS, cloud environments or combinations of these solutions, our team of experts can help you set up, manage and optimize your system. We are ready to face any challenge, offering a flexible service geared to your specific needs.
The support and consulting services offered for Plesk cover a wide range of needs to ensure smooth and secure management of your hosting environment. For starters, we offer technical support that covers troubleshooting, installation, and configuration of Plesk. If you have specific questions about web server, database or email setup, our team of experts is ready to provide you with detailed answers and effective solutions.
Additionally, we offer consulting services that can help you optimize the performance of your Plesk environment. This includes recommendations on how to improve security, set up backups and monitor system performance. We can also help you with the migration from other control panels to Plesk, ensuring that everything works correctly during the process.
Another key service is training. If you want to become more proficient in managing Plesk, we offer customized training sessions that will help you master the control panel features. These sessions can be tailored to your needs, whether you are looking to improve your basic knowledge or want to delve into more advanced aspects.
Finally, we offer monitoring and maintenance services. Our team can monitor your Plesk system for anomalies or security issues and take quick action to resolve them. This service ensures that your hosting environment remains secure and performing over time.
In summary, our Plesk support and consultancy services are designed to cover all your needs, from configuration to ongoing maintenance, ensuring a stable and reliable hosting experience.
Knowing whether you need Plesk support depends on several factors related to the management of your hosting environment and your technical skills. If you experience frequent problems with your control panel setup, difficulty managing your websites, databases, or email services, or have questions about security or best practices, a support service can be of great help.
Another sign that you may need assistance is how long it takes you to resolve problems. If you struggle to find quick, effective solutions when technical problems arise, a specialized Plesk support team can provide you with timely assistance, reducing downtime and allowing you to focus on your business.
If you are planning a migration to Plesk from another control panel or plan to expand your hosting environment, a support service can help you manage these processes seamlessly. Additionally, if your hosting environment needs to meet specific security and compliance requirements, expert support at Plesk can ensure that all standards are met.
Finally, if you want to improve your skills in using Plesk or receive training on advanced features, a support service can provide customized sessions to help you become more independent in managing your hosting environment.
In summary, if you face frequent technical problems, need configuration support, need advanced security, or are planning significant changes to your Plesk environment, a support service can be the ideal solution to ensure smooth and efficient management.
Yes, we sell Plesk licenses. We are authorized resellers and offer licenses at competitive costs, ideal for both VPS, Cloud and Dedicated Servers. If you're looking to implement Plesk in your hosting environment, we can provide the solution that best suits your needs, with licenses that accommodate a wide range of configurations and scalability requirements. With our service, you will not only receive Plesk licenses at great prices, but you will also have access to our technical support and consultancy, ensuring you get the most out of your control panel.
On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).
Disclaimer and legal notices: Plesk® and Linux® are registered trademarks. In particular, Plesk® is a registered trademark of Plesk International GmbH, while Linux® is a registered trademark of Linus Torvalds in the United States and other countries. MANAGED SERVER SRL is not affiliated, sponsored, or otherwise associated with either Plesk International GmbH or Linus Torvalds, and does not represent either of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders.
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