WooCommerce ® Support
Custom plugin development, theme development, speed optimization, plugin update and maintenance, malware removal and much more.
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Are you looking for Help with WooCommerce ®?
Get one-time or ongoing support for your WooCommerce ® site
Are you looking for 24/24 WooCommerce support? Our WooCommerce support and maintenance services offer you complete assistance in managing your website. We take care of tasks such as monitoring and updating WordPress core, themes and plugins, regular backups, performance optimization and much more.
Running a WooCommerce site can be a daunting task, especially if you’re not a tech-savvy person. Even with the necessary technical skills, you may not want to spend your day-to-day time maintaining your site. By handing this responsibility over to us, you can instead focus on creating quality content and growing your online business.
Benefits of our WooCommerce ® Support
WooCommerce ® support
Professional support services for WooCommerce by experts. Submit your support ticket, no matter if it is a solution or a development activity, our team will take care of it.
Safe updates
We will update your WooCommerce system for you, securely and completely. Your site will be updated with the latest WordPress theme and plugins, as well as tested for usability.
Speed optimization
A faster website means better performance. We will optimize the speed of your website so that you can get the most out of your website and hosting service.
Cloud backup
Our backup service automatically archives all your content to the cloud. This means we can restore a blocked or damaged website in minutes.
Activity time monitoring
Downtime is the enemy. We will monitor your site and notify you if it doesn't work. Our 24/24 support team will resolve the issue immediately.
24/7 security
Our Security Scanner monitors changes in WordPress core files and helps prevent hacking by scanning your site for known WordPress vulnerabilities.
How can we help you?
Single correction
Tell us the problem
Use our ticket system to submit a detailed description of the problem you are experiencing, then we will ask you for your login details so we can fix your site.
Troubleshooting and Repair
We will copy your website to the staging environment to debug the problem without harming the live website in the process. After we fix the problem, we'll apply the fix to the live site.
Pay for the results
After reviewing your website and confirming that the fix was 100% successful, we will send you the payment link followed by a regular invoice.
Ongoing WooCommerce Support
24/24 support and monitoring
A personal WordPress support service from WordPress and WooCommerce experts. Submit a customer support ticket anytime to our helpdesk and our team will take care of it.
Better performance
We will improve the security and optimize the performance of your website by making it faster and more responsive. With Managed Server, you can get the most out of your website and hosting service without being a technician and without having to spend crazy bucks.
Save time and money
While we take care of your website, carrying out maintenance on a monthly basis, you can use your free time to focus on growing your business without having to deal with difficult technical issues.
WordPress and WooCommerce development
Custom solutions for specific problems.
Create your website or e-commerce like never before thanks to our specialized WordPress and WooCommerce development services, designed to transform your ideas into tailor-made digital solutions.
Don't settle for solutions standard when you can have a platform optimal and high-performance, designed to meet the specific needs of your business.
We develop custom themes and plugins, perfectly aligned with your vision, ensuring a platform unique, scalable e performing, able to support the growth of your business. With our proven experience in Website Performance and deep expertise in development PHP for WordPress e WooCommerce, we create solutions that not only improve your online presence, but help you stand out from the competition.
Trust us to bring your project to the Next Level, with a site that combines excellent design, functionality and performance to offer your customers an unparalleled digital experience.
Performance improvement e Core Web Vitals
Improve Google Web Vitals signals
Optimize performance of your WordPress site or WooCommerce e-commerce with our specialized service in Google optimization Core Web Vitals.
With a targeted approach to key metrics including Largest Contentful Paint (LCP), First Input Delay (FID) e Cumulative Layout Shift (CLS), let's develop personalized solutions to significantly increase the speed, reactivity , visual stability of your site.
Thanks to an advanced optimization of your Google Web Vitals, you will be able to improve your positioning in search engines, attract more visitors and offer them a browsing experience smooth, fast and satisfying. Leave nothing to chance: transform your site performance into a competitive advantage that will make the difference for your business.
Malware removal and security.
Don't become a victim of hackers and Malware.
Protect your WordPress site or WooCommerce e-commerce with ours specialized Malware Removal and Advanced Protection service, designed to ensure you the maximum security.
Face the challenges with confidence hacker attacks and neutralizes all types of cyber threat in real time thanks to our tailor-made solutions, developed to meet the specific needs of your business. Our experience in Linux systems e Information Security allows us to make a deep scan a effective cleaning and a targeted reinforcement of your site, ensuring you have an online presence reliable e always protected.
Don't let them vulnerability put your business or your customers' trust at risk. Trust our expertise for a 360 degree complete defense, capable of safeguarding your data, your brand and the future of your digital project.
Hosting optimized for WooCommerce
We have created the perfect hosting already in use by the best Italian e-commerce sites.
We have created the perfect hosting, already chosen by the best Italian e-commerce sites. Our hosting service is an in-house solution developed by our expert systems team, based on an Enterprise-level server stack.
With the use of acceleration software such as NGINX, Varnish, REDIS and Memcached, and the support of the most advanced technologies such as HTTP/3, the QUIC protocol, PHP 8, Zend OP Cache and PHP JIT, we offer the best performance on the market.
Enjoy latencies TTFB less than 50 ms in Europe and Webp and Brotli support, for an exceptional user experience. The security of your data is guaranteed by a redundant double daily geographic backup with 60-day data retention.
Furthermore, we guarantee intervention times of less than 15 minutes on blocking problems. Choose excellence, choose our Hosting
Compliant with GDPR regulations
Do not risk penalties for non-compliance with the GDPR regulation on data protection.
Our company is fully GDPR compliant, operating as a reality European with ISO 27001 certified data centers, located exclusively within the European Union and managed by personnel of European nationality and residence.
We ensure that all data is stored and processed exclusively within the European borders, in line with what is established by the Regulation (EU) 2016/679 of the European Parliament and its subsequent amendments. This approach guarantees maximum protection of privacy, information security and compliance with the highest regulatory standards, offering our customers a reliable, transparent and fully compliant service with current regulations.
And if you use our optimized WooCommerce hosting you will get
Very fast site
Daily Backups
Free SSL Certificate
ISO 27001 datacenter
Security & DDOS
The best technologies
SEO Compliant Hosting
24/7 expert support
Migration and optimization are included for free.
FAQ
Of course, our staff is concerned with solving even a single one-off problem. Considering that we cannot know in advance the extent of the problem nor the difficulty of solving it, we will evaluate both the specific problem and the feasibility, indicating the best price for the resolution starting from € 27 per intervention.
The ongoing monthly support must be evaluated based on the size of the site and the features present with the bonus / malus formula as in the insurance sector. A WordPress blog with 5 plugins is reasonably easier to maintain than a site with WooCommerce and 40 plugins. Therefore, the work to be done is greater, with a greater expenditure of time and energy and with inevitably higher costs.
Precisely for this reason we will evaluate your WooCommerce installation, your Hosting provider, the features you are using in order to reserve you the best price for a highly professional service managed by WordPress developers, Linux systems and SEOs with decades of experience.
Unlike many other solutions on the WooCommerce Support market, we would never allow ourselves to give reference prices without first reviewing your site.
Based on your requests and needs, we also develop tailor-made WordPress plugins, where there are no solutions already available to implement on your WordPress site and therefore solve your need.
The purpose of our WordPress Support service is to find the best solution to your problem, and often some of the needs that are communicated to us can be met using existing WordPress plugins or a combination of them.
It will be the responsibility of our team of developers to evaluate the best solution available and to propose customized and tailored development solutions if necessary.
Of course, we also develop themes for WooCommerce based on the customer's instructions or by understanding their needs and application scope.
In fact, it is not always necessary or advisable to develop a theme from scratch for obvious reasons of timing and costs, however if essential our team of WordPress developers has the skills to be able to develop any theme from scratch for any need, starting from Wireframe, Mockup Photoshop or other graphics and illustration programs.
Our WooCommerce Support Service is equipped with a specific service for removing malware and viruses on WordPress. We invite you to visit our service of WordPress Malware Removal if your problem is having an infected site.
Yes of course. One of our Senior technicians will take care of optimizing your WooCommerce site and making it perfectly compatible and compliant with the intended purposes, taking care to configure in detail the cache and cache cleaning, amp pages and instant articles if your site makes use of this. technology.
In some cases, the current Hosting on which the site is hosted may not be adequate due to the lack of specific technologies necessary for adequate optimization. If you fall into this case we will explain the limitations of your current hosting and we will give you some options including the transition to our optimized systems.
If requested, we can certainly work towards the optimization of Core Web Vitals and improve your Google Pagespeed score. Specifically, we deal with the minification of static resources such as JS and CSS, the use of webp images compatibly with browsers not yet supported such as Safari and iOS, the defer or delay of javascript, as well as the lowering of the Time To First Byte. less than 300ms.
Since about 2012 we have decided to verticalize our knowledge on the slowest, heaviest but most popular CMS of the moment, namely WordPress and WooCommerce. Since our work and our optimization are problematic by their nature, it is certainly more evident and tangible in the total satisfaction of the customer who finds himself moving from a slow and cumbersome site to a decidedly performing and snappy one.
In order to avoid any remote danger of hacker attacks, human error or accidental loss, we take care to make at least three daily backups with three different technologies in order to always have at least one usable backup available. In the case of blogs that produce a lot of content, we also provide hourly backups. We have the possibility, if required, to insure your business and your site with additional insurance for a coverage of up to ten thousand euros in the event of data loss. Firewall Hardware and DDOS mitigation systems make our service the flagship even for the most demanding customers who manage important business with revenues in the order of several million euros.
All our contracts are valid for 12 months with monthly payment and are not binding except for the single month.
On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).
Disclaimer and legal notices: WordPress®, WooCommerce® and JetPack® are registered trademarks of Automattic Inc., located at 60 29th Street #343, San Francisco, CA 94110, United States of America. MANAGED SERVER SRL is not affiliated, sponsored, or otherwise associated with Automattic Inc., and does not represent Automattic Inc. in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders.
DDOS protection and mitigation with Arbor Networks & CloudFlare ®
- DDOS protection and mitigation included in every Hosting plan
- Intelligent detection of Layer 3 and 7 volumetric attacks
- Automatic DDOS Layer 3 Mitigation via Arbor Networks
- Manual DDOS Layer 7 Mitigation with CloudFlare WAF