cPanel support

cPanel ® support

Remote assistance on cPanel ®, on premise or at service providers, support, disaster recovery, maintenance, problem resolution and system support.

Contact us without obligation for a preliminary consultation.
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cPanel support
Years of experience
15 +
Managed instances
1000 +
Continuous assistance
24 H
Intervention time
1 Now
More than 5000 companies have used our services

Do you need support on cPanel ®?

Getting support for your cPanel ® panel is easy and convenient.

cPanel is a hosting control panel software that allows you to manage web services, databases, email and much more. Thanks to its intuitive interface, cPanel allows you to configure and administer websites, servers and applications without having to directly access the terminal. In addition to its web hosting management features, cPanel also supports several technologies such as Apache and NGINX, offering a versatile platform for system administrators and end users.

Our consultants can provide specialized assistance and support for cPanel environments, offering configuration, implementation, training, migration, custom module development and integrations with other systems. Whether you're looking to optimize your hosting performance or implement advanced solutions, our team is ready to guide you in using cPanel and ensure you get the most out of this powerful control panel.
Marco Marcoaldi - Founder Managed Server Srl
Marco Marcoaldi
Founder & Systems Engineer Managed Server
cpanel support

Support on cPanel®

cPanel & WHM Support: Professional Support for Efficient Management of Your Hosting Environment

Our service of cPanel & WHM support It is designed to offer complete and qualified support across the entire ecosystem of the platform. We are aware that each reality has specific needs, and our goal is assist you in choosing, configuring and using it optimally of cPanel features best suited to your operating context.

cPanel is one of the most popular hosting control solutions globally. It allows a simplified management of websites, databases, email boxes and applications, supporting technologies such as Apache and NGINX to ensure maximum flexibility in customizing the server environment.

Among the advanced features, cPanel offers Docker integration, tools of real-time monitoring, and centralized security features, allowing for efficient and modern management of the infrastructure.

Our team of experts is at your disposal for guide you in the adoption and correct use of each component of the platform, by providing continuous technical support to quickly resolve any critical issues.
With ManagedServer.it, you have a reliable partner at your side to make the most of the potential of cPanel & WHM in a safe, stable and high-performance manner.

Installation and configuration assistance.

cPanel & WHM Installation & Configuration: Smooth Transition & Ready-to-Use Environments

Our assistance for thecPanel & WHM installation and configuration It is designed to ensure a Safe, fast and seamless migration to your desired hosting environment.

We are aware that the initial phase can be complex, especially when cPanel needs to be integrated with existing infrastructures or specific features need to be activated. For this, Our team of experts will support you every step of the way, ensuring that the configuration is correct and meets the needs of your organization.

We take care of theinstallation on all major supported Linux distributions, and the subsequent configuration of the web, database, email and security services, to offer you a system stable, high-performance and ready to use.

In presence of custom requirements or special requests, we guarantee punctual and competent assistance, to ensure the correct functioning and full operability of your cPanel & WHM panel.

managed server management managed server

Problem Solving and debugging.

cPanel & WHM Technical Support: Rapid Response, Guaranteed Expertise

Our service of cPanel & WHM support is designed to offer a professional, fast and reliable solution to identify and resolve any issues related to the control panel, thus ensuring the maximum uptime for your website or application infrastructure.

Our team is composed of highly qualified experts, with a long experience in the debugging, replicating error scenarios, and solving complex problems. Thanks to a methodical and structured approach, we are able to quickly identify the root cause of any malfunction, implementing effective and long-lasting solutions.

Whether it be configuration problems, performance slowdowns, software errors or critical issues related to integrated services, you can count on us for an intervention timely, precise and decisive.

To ensure maximum transparency and reliability, we operate on the basis of Predefined SLA (Service Level Agreement)., which ensure clear and measurable response and resolution times. This way, you can be sure that any issues are handled with the highest priority and that cPanel & WHM back up and running as soon as possible.

Patching and security.

cPanel Security: Proactive Protection and Timely Interventions

In the current digital context, the safety is an essential element. Although vulnerabilities in cPanel are rare, it is essential to adopt preventive measures to promptly manage any threats. Our support service is structured to address and resolve risks quickly, while also protecting the underlying Linux system.

We guarantee a clear and direct flow of communication: In case of security issues, you will be promptly informed about the implications and corrective actions being taken, both at cPanel and operating system level.

One of the pillars of our service is the Continuous monitoring of vulnerabilities. Our team constantly analyzes the cPanel environment to identify potential risks, intervening proactively before they can compromise the stability of the services.

In case of detected threats, we provide timely and detailed notifications, transparently communicating the nature of the problem and the measures taken.
Thanks to this integrated strategy, we ensure an environment cPanel secure, stable and under control.

cPanel Patching and Security
server monitoring

Software Updates

cPanel updates managed securely, without downtime

In an ever-evolving technological context, Keep cPanel systems up to date it is essential to ensure high performance, compatibility and safety. For this reason, our service of cPanel support includes the provision and implementation of the latest software versions, accompanied by updated technical documentation, in a timely and structured manner.

We don't just provide packages: our team takes care of directly manage the entire update cycle, From preliminary compatibility check, All 'safe installation, up to configuration and post-update checks, to ensure that the system is fully functional.

The service also includes the Safe download from official repositories,controlled installation of updates and active system monitoring, so as to quickly detect and resolve any anomalies.

With ManagedServer.it, you can count on precisely managed cPanel updates, minimizing any operational risk and maximizing the stability of your infrastructure.

Documentation support

cPanel Technical Support: Fast, Knowledgeable and Continuity-Oriented

In our service of cPanel system support, we are committed to offering you complete and timely support for any technical need or operational clarification. Whether it is to delve into a section of the documentation or resolve a critical issue on the control panel, our team of experts is always at your side.

We provide precise and in-depth answers within the time limits defined by Service Level Agreement (SLA) agreed, ensuring maximum efficiency in managing each request. Our goal is minimize disruptions and allow you to work continuously and safely.

Furthermore, we do not limit ourselves to just solving the problem: we also provide you with operational instructions and technical know-how to prevent future critical issues and increase your autonomy in the daily management of cPanel.
With ManagedServer.it, you receive not only assistance, but a real valuable consulting service.

documentation support
AWS Cloud Support

Operating on premise and on the major Cloud Providers.

cPanel On Premise and Cloud Support: Expertise Wherever You Need It

Whether you are exploring the benefits of the cloud or planning a migration, we are the strategic partner to accompany you in your digital transformation. With solid experience in the field system and cPanel, we offer qualified support on On Premise Infrastructures as well as on the main environments Enterprise-grade cloud.

Our service covers the entire management cycle, from analysis to operations, ensuring continuity, safety and performance both in your corporate datacenters and on global cloud providers.

You can count on our assistance on platforms such as AWS, Google Cloud, Microsoft Azure, Alibaba Cloud, IBM Cloud, Hetzner, OVH, Linode, Digital Ocean and many others.
Our helpdesk is active to welcome your requests at any time: Our team intervenes quickly, wherever you are, always ensuring maximum reliability for your cPanel environment.

Compliant with GDPR regulations

GDPR Compliance Guaranteed for cPanel Support

Don't take any risks related to data protection: our company, as European entity, operates in full compliance with the General Data Protection Regulation (GDPR). All cPanel support activities are handled through ISO 27001 certified data centers, located exclusively in Europe and managed by staff with nationality and residence within the European Union.

Data relating to your cPanel systems, including support requests and technical tickets, is treated to the highest safety standards and stored exclusively within the European borders. At the end of the activities, such data are deleted within 30 days, in full compliance with Regulation (EU) 2016/679 and best practices in terms of privacy.

La safety and regulatory compliance represent an absolute priority of our system support service: with us, you can rely on a partner who concretely protects the confidentiality of your data.

GDPR compliant
FAQ

cPanel is a web server control panel that facilitates the work of system administrators and website owners in managing hosting resources such as websites, databases, email accounts and server configurations. Through a clear and understandable graphical interface, cPanel offers a series of tools that simplify the management of servers and web services, avoiding the need to operate directly via the command line.

This control panel allows you to configure web servers such as Apache, manage relational databases such as MySQL, administer email accounts and set backup and recovery procedures. cPanel is also compatible with various technologies and services, including some systems for running and managing applications in a simplified way.

cPanel has an extensive catalog of plugins that extend its capabilities, making it easy to integrate with different automation, DevOps, and security tools. It is designed to be flexible and meet a variety of hosting needs, suiting both small businesses and large service providers.

WHM, an acronym for WebHost Manager, is software that allows administrators to manage server settings and resource allocation within a web server. It functions as a higher-level interface intended primarily for web hosts and system administrators. WHM allows you to create and manage cPanel accounts, customize server settings, implement security policies, and monitor server traffic, among other functions.

cPanel, on the other hand, is a control panel geared towards end users, such as website owners, that allows them to manage aspects of their hosting such as domains, websites, emails, files, and databases. Each cPanel account is intended to manage individual sites or groups of sites that belong to a single customer.

In summary, the main difference between WHM and cPanel lies in their management level and functionality. WHM is for server administration and management of multiple cPanel accounts, while cPanel is geared towards managing each hosting account within these servers individually.

The advantages of using cPanel are numerous. Firstly, the control panel offers an intuitive interface that makes managing servers and websites simple and accessible even for those without prior technical experience. With cPanel, you can set up web servers like Apache, manage relational databases like MySQL, and administer email accounts with ease. The platform also supports specific software applications, which can be managed directly from the interface.

Another advantage of cPanel is flexibility: it is suitable for various hosting scenarios, from small businesses to large service providers, thanks to its scalability and ability to integrate plugins and automated tools. Security is another focus, with features like firewalls, malware scanning, and advanced configurations to protect your server and data.

Additionally, cPanel benefits from a large community of users and developers who share resources and knowledge, while also offering a dedicated support service to resolve issues and answer questions. Ultimately, cPanel is a versatile and secure option that simplifies the management of your hosting environment, while offering flexibility and integration with other technologies.

We are not the official cPanel support service, but Managed Server Srl is a systems engineering company with decades of experience in Linux systems, and we have known cPanel for over a decade. The advantage of our assistance compared to the official cPanel one is that we offer rapid support in Italian at competitive costs, covering a wide range of topics, not only related to the cPanel panel. Thanks to our experience, we can solve complex problems and provide customized solutions, optimizing your hosting environment.

We can operate across heterogeneous environments and work with most of the world's vendors and data centers. This allows us to provide high-level assistance and consultancy, guaranteeing versatile and adaptable support. Whether you are using Dedicated Servers, VPS, cloud environments or combinations of these solutions, our team of experts can help you set up, manage and optimize your system. We are ready to face any challenge, offering a flexible service geared to your specific needs.

The support and consultancy services offered for cPanel cover a wide range of needs to ensure smooth and secure management of your hosting environment. For starters, we offer technical support that covers troubleshooting, installation, and configuration of cPanel. If you have specific questions about web server, database or email setup, our team of experts is ready to provide you with detailed answers and effective solutions.

Additionally, we offer consulting services that can help you optimize the performance of your cPanel environment. This includes recommendations on how to improve security, set up backups and monitor system performance. We can also help you with the migration from other control panels to cPanel, ensuring everything works correctly during the process.

Another key service is training. If you want to become more proficient in managing cPanel, we offer customized training sessions that will help you master the dashboard features. These sessions can be tailored to your needs, whether you are looking to improve your basic knowledge or want to delve into more advanced aspects.

Finally, we offer monitoring and maintenance services. Our team can monitor your cPanel system for any anomalies or security issues, taking quick action to resolve them. This service ensures that your hosting environment remains secure and performing over time.

Knowing whether you need cPanel support depends on several factors related to the management of your hosting environment and your technical skills. If you experience frequent problems with your control panel setup, difficulty managing your websites, databases, or email services, or have questions about security or best practices, a support service can be of great help.

Another sign that you may need assistance is how long it takes you to resolve problems. If you're having trouble finding quick, effective solutions when technical issues arise, a specialized cPanel support team can provide you with timely assistance, reducing downtime and allowing you to focus on your business.

If you're planning a migration to cPanel from another control panel or plan to expand your hosting environment, a support service can help you manage these processes seamlessly. Additionally, if your hosting environment needs to meet specific security and compliance requirements, expert cPanel support can ensure that all standards are met.

Finally, if you want to improve your skills in using cPanel or receive training on advanced features, a support service can provide personalized sessions to help you become more independent in managing your hosting environment.

If you face frequent technical issues, need setup support, need advanced security, or are planning significant changes to your cPanel environment, a support service may be the ideal solution to ensure smooth and efficient management.

Yes, we sell cPanel licenses. We are authorized resellers and offer licenses at competitive costs, ideal for both VPS, Cloud and Dedicated Servers. If you're looking to implement cPanel in your hosting environment, we can provide the solution that best suits your needs, with licenses that accommodate a wide range of configurations and scalability requirements. With our service, you will not only receive cPanel licenses at great prices, but you will also have access to our technical support and advice, ensuring you get the most out of your control panel.

On May 25, 2018, the new General Data Protection Regulation (GDPR) came into force, a regulation with which the European Commission intends to standardize the protection of personal data of citizens of the European Union. The regulation applies to all companies that process data of European citizens, even if they are not based within the Union. Managed Server delivers its services by correctly applying the provisions of the new legislation (EU Regulation 2016/679).

Disclaimer and legal notices: cPanel® and Linux® are registered trademarks. In particular, cPanel® is a registered trademark of cPanel, LLC, and Linux® is a registered trademark of Linus Torvalds in the United States and other countries. MANAGED SERVER SRL is not affiliated, sponsored, or otherwise associated with either cPanel, LLC or Linus Torvalds, and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders.

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Do you have doubts? Don't know where to start? Contact us!

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INFORMATION

Managed Server Srl is a leading Italian player in providing advanced GNU/Linux system solutions oriented towards high performance. With a low-cost and predictable subscription model, we ensure that our customers have access to advanced technologies in hosting, dedicated servers and cloud services. In addition to this, we offer systems consultancy on Linux systems and specialized maintenance in DBMS, IT Security, Cloud and much more. We stand out for our expertise in hosting leading Open Source CMS such as WordPress, WooCommerce, Drupal, Prestashop, Joomla, OpenCart and Magento, supported by a high-level support and consultancy service suitable for Public Administration, SMEs and any size.

Red Hat, Inc. owns the rights to Red Hat®, RHEL®, RedHat Linux®, and CentOS®; AlmaLinux™ is a trademark of AlmaLinux OS Foundation; Rocky Linux® is a registered trademark of the Rocky Linux Foundation; SUSE® is a registered trademark of SUSE LLC; Canonical Ltd. owns the rights to Ubuntu®; Software in the Public Interest, Inc. holds the rights to Debian®; Linus Torvalds holds the rights to Linux®; FreeBSD® is a registered trademark of The FreeBSD Foundation; NetBSD® is a registered trademark of The NetBSD Foundation; OpenBSD® is a registered trademark of Theo de Raadt. Oracle Corporation owns the rights to Oracle®, MySQL®, and MyRocks®; Percona® is a registered trademark of Percona LLC; MariaDB® is a registered trademark of MariaDB Corporation Ab; REDIS® is a registered trademark of Redis Labs Ltd. F5 Networks, Inc. owns the rights to NGINX® and NGINX Plus®; Varnish® is a registered trademark of Varnish Software AB. Adobe Inc. holds the rights to Magento®; PrestaShop® is a registered trademark of PrestaShop SA; OpenCart® is a registered trademark of OpenCart Limited. Automattic Inc. owns the rights to WordPress®, WooCommerce®, and JetPack®; Open Source Matters, Inc. owns the rights to Joomla®; Dries Buytaert holds the rights to Drupal®. Amazon Web Services, Inc. holds the rights to AWS®; Google LLC holds the rights to Google Cloud™ and Chrome™; Microsoft Corporation holds the rights to Microsoft®, Azure®, and Internet Explorer®; Mozilla Foundation owns the rights to Firefox®. Apache® is a registered trademark of The Apache Software Foundation; PHP® is a registered trademark of the PHP Group. CloudFlare® is a registered trademark of Cloudflare, Inc.; NETSCOUT® is a registered trademark of NETSCOUT Systems Inc.; ElasticSearch®, LogStash®, and Kibana® are registered trademarks of Elastic NV Hetzner Online GmbH owns the rights to Hetzner®; OVHcloud is a registered trademark of OVH Groupe SAS; cPanel®, LLC owns the rights to cPanel®; Plesk® is a registered trademark of Plesk International GmbH; Facebook, Inc. owns the rights to Facebook®. This site is not affiliated, sponsored or otherwise associated with any of the entities mentioned above and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders. Any other trademarks mentioned belong to their registrants. MANAGED SERVER® is a trademark registered at European level by MANAGED SERVER SRL, Via Enzo Ferrari, 9, 62012 Civitanova Marche (MC), Italy.

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Fill out the request for assistance in all fields. We will evaluate the problem and you will be contacted within 60 minutes by one of our NGINX technical consultants to agree on how to proceed.