June 28 2022

Get ready now to offer a better e-Commerce experience on Black Friday and Cyber ​​Monday

How to manage server level and Hosting on Black Friday avoiding downs and unrewarding user experiences?

Black Friday and Cyber ​​Monday are the two busiest and most crucial days for e-commerce. These events are six months away, but for those in the e-commerce industry, the time to act is now. While it may seem premature to think about these dates, the world of e-commerce never stops. Retailers, platforms, and IT experts are already starting to define strategies, allocate budgets, and fine-tune operations to ensure optimal success during peak traffic times.

To meet the challenges of the coming months, it is essential to focus on three key areas: IT performance optimization, mobile commerce adaptation, and cybersecurity. Let's find out together how to put these strategies into action.

1. Increase your IT budget by improving reliability during peak loads

Traffic spikes during Black Friday and Cyber ​​Monday put a strain on IT infrastructures. Site reliability and loading speed become critical to maintaining customer trust and maximizing sales. However, this need often clashes with IT budget limitations, especially for companies that operate in structured environments where different departments, such as marketing and IT, often work in silos.

How to balance improvements and costs?

An effective solution is represented by the adoption of software-defined technologies such as Varnish cache, which offers a scalable approach to handle load during peaks. Unlike commercial CDNs that can generate increasing costs as traffic increases, Varnish allows you to make the most of your existing infrastructure. Here are some of the benefits:

  • Scalability at no additional cost: Varnish can handle high traffic volumes without impacting throughput costs.
  • Universal Compatibility: It integrates easily with existing hardware and systems, avoiding complex migrations or replacements.
  • Support for existing CDNs: It can be used in combination with commercial caching services to further improve performance.

To prepare for Black Friday, schedule a full audit of your IT infrastructure. Identify bottlenecks and consider implementing solutions like Varnish to improve the user experience within your budget.

 

2. Optimize for mobile commerce while improving performance

Mobile commerce is now one of the main sources of growth for e-commerce. Data shows that in the United States alone, mobile sales in 2022 will exceed 430 billion dollars, with projections indicating a doubling by 2025. However, this opportunity comes with significant challenges.

The problem of technical debt
Many e-commerce sites are struggling to manage outdated technologies that were originally designed for desktop shopping. These systems, designed to last three to five years, are struggling to keep up with the rapid evolution of mobile. The result? Slow and unsatisfactory shopping experiences that can hurt sales.

The solution: customization and adaptability
To ensure that current investments have a lasting impact, focus on highly customizable technologies such as Varnish cache. With her Varnish Configuration Language (VCL), offers the flexibility needed to:

  • Adapt performance to mobile devices: It supports a wide range of resolutions, devices and networks.
  • Reduce latency: Optimized caching ensures fast loading times even during traffic spikes.
  • Integrate advanced features: With VMOD plugins, you can quickly add new features without disrupting your existing architecture.

A mobile-friendly site is no longer an option, it’s a necessity. By optimizing your operations for mobile now, you’ll not only improve the user experience on Black Friday, but you’ll also build a solid foundation for future growth.

 

3. Layer security transparently and seamlessly

In today's landscape, cybersecurity is a crucial aspect for any e-commerce business. DDoS attacks, malware, and system vulnerabilities are real threats that can compromise sales and reputation during peak days.

Why is layered security essential?
Effective protection must be able to intercept threats as close to their source as possible, minimizing the impact on business operations. In addition, it is essential to know exactly how and where the security technology you use is developed to avoid vulnerabilities or backdoors.

Security Benefits with Varnish Cache
Varnish offers a set of advanced tools to improve the security of your site:

  • SSL/TLS Protection: It ensures encryption of data in transit with the highest level of security.
  • Web Application Firewall (WAF): Blocks malicious requests before they reach servers, protecting you from DDoS attacks and intrusions.
  • Ease of implementation: These features can be integrated without changing existing processes, minimizing downtime.

A well-designed security strategy not only protects your assets during Black Friday, but also helps build customer trust, a key to long-term success.

 

Get ready for the madness of Black Friday and Cyber Monday

Timing is crucial. The six months between Black Friday and Cyber ​​Monday provide an ideal window to prepare and make the necessary improvements. Here are some concrete actions you can take today:

  1. Run a load analysis: Assess the capabilities of your current infrastructure and identify areas that need improvement.
  2. Optimize your mobile strategy: Invest in technologies that ensure fast and smooth navigation on mobile devices.
  3. Strengthen Security: Implement advanced tools like firewalls and encryption to protect your site from attacks.
  4. Consult the experts: If you don't know where to start, consider scheduling a free consultation with specialists like those at Varnish to receive personalized instructions.

Conclusion
Black Friday and Cyber ​​Monday are great opportunities to increase sales and acquire new customers. However, success requires careful preparation and a constant commitment to optimize performance, security, and adaptability.

If you are already using Varnish Cache, take this opportunity to maximize its benefits, improving the speed of your site and ensuring the security of your data. If you have not yet adopted this technology, it may be the right time to explore its potential.

Either way, act now to ensure your e-commerce is ready to seize every opportunity during the busiest days of the year. Your Black Friday 2024 success starts today.

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