Dedicated Servers, Linux assistance, WordPress hosting, WooCommerce, PrestaShop, Magento, with the best performances on the market!

Un managed hosting is a service in which the provider directly takes care of the complete management of the server: installation, updates, monitoring, security, backup and performance optimization. This means that you do not need to have system skills or waste time on technical aspects, because a specialized team takes care of everything, often proactively.

On the contrary, in a traditional hosting, also called unmanaged, you (or your technical team) are responsible for configuring and maintaining the server, installing updates, protecting the system from vulnerabilities, troubleshooting any malfunctions and ensuring that the site is always fast and accessible. This approach may be cheaper initially, but often requires much more time and specific skills.

Choosing a managed hosting allows you to have specialized technical support always available, a secure and high-performance infrastructure optimized for your CMS (such as WordPress, PrestaShop, Joomla, Drupal or Magento), constant updates without interruptions and a significant saving of time and resources. It is the ideal choice for those who want reliability, high performance and a professional service without worries.

In our hosting services we support all the main open source CMS, but also custom projects developed to measure, provided that they use technologies compatible with our infrastructure, i.e. environments PHP o Node.js with database MySQL, MariaDB o PostgreSQL. This means that we can host and optimize both sites built with modern frameworks (such as Laravel, Express, Symfony, etc.) and platforms developed internally by agencies or software houses.

Of course, we offer advanced support and specific optimizations for the most popular CMS such as WordPress, Joomla, Drupal, PrestaShop, Magento e Ghost. Each platform is custom configured to ensure maximum performance, security and stability, both on shared environments and on Dedicated Servers or cloud.

Yes, we offer a full service Assisted migration for existing websites, including onboarding projects from other hosting providers. We handle the transfer directly, taking care of every technical aspect to ensure a smooth transition without surprises.

Migrations are planned during the night, precisely to minimize the impact on traffic and site operation. During this phase, we pay particular attention to the DNS Propagation and all the infrastructure details necessary to maintain service continuity.

Our goal is to bring the downtime to a bare minimum, and in the vast majority of cases we manage to contain it under 15 minutes, ensuring a safe, fast and seamless migration for end users.

We employ a multi-layered approach to security, designed to protect hosted sites from both infrastructure and application threats. Each account is isolated via Separation of privileges at user and group levels, with the addition of POSIX ACLs for granular control over file and directory access, preventing one site from interfering with others on the same server.

At the network level, we offer a Layer 3 DDoS Protection based on technology Arbor Networks by Netscout, which filters volumetric attacks before they reach our data centers. On the application layer (Layer 7), we rely on the infrastructure of Cloudflare, which provides protection against targeted attacks, bots, known exploits, and HTTP saturation attempts.

Additionally, we have implemented suspicious traffic detection systems, able to identify Malicious crawlers, AI bots and automated traffic unwanted. For the most popular CMS (such as WordPress, Joomla, Drupal, etc.), we use Brute force attack mitigation systems means Fail2ban, which automatically blocks malicious source IPs after repeated failed login attempts.

All of this is constantly monitored and updated by our team, with a careful eye on security at both the system and application levels.

Our system of backup and disaster recovery It is designed to ensure maximum data reliability and resilience, with a multi-layered approach.

All our servers are configured with RAID1 or with ZFS Mirroring in the variant OpenZFS, which allows us to manage Local snapshots every 30 minutes. This means that in the event of human error or data corruption, we can restore previous versions of files very quickly, without waiting for a remote backup restore.

In addition to local protection, we carry out a double daily backup using two distinct technologies, saving data on two geographically separate SANs, one in Germany and one in Finland, both configured in RAID6 to ensure fault tolerance.

Remote backups are stored in Append Only, which means that no file can be overwritten or deleted manually, not even by an administrator. This ensures the historical integrity of the data even in the event of a compromise. data retention is 60 days, offering a wide time window for restores even on a weekly or monthly basis.

All backup and snapshot processes are monitored and tested regularly to ensure their reliability over time.

The average response times for our technical support depend on the service level agreed upon during activation, but for all blocking problems – such as an unreachable website or server, cyber attacks (hackers or DDoS) or any other situation that could seriously compromise the customer's business – We normally intervene within 15 or 30 minutes, depending on the plan chosen.

These high-priority interventions are handled quickly and directly by our systems team, who are always alerted for emergencies.

For requests not urgent or scheduled – such as updates, optimizations, customized configurations or requests for consultancy – we follow up on standard timing which provide for ticket evasion between the 24 and the 48 hours, always based on the complexity of the case and the priority indicated by the client.

All intervention times are traceable, transparent and contractually defined, so as to guarantee reliability and clarity in every phase of the service.

This type of contract structure is designed to adapt to your needs and provide you with the ability to manage your hosting services according to your specific needs and the changes that may occur in your business. It is a solution that gives you maximum freedom, without forcing you into a long commitment.

However, there is one important point to note. If you decide to terminate the contract, we will need at least 30 days notice. This allows us to plan and organize resources accordingly, while ensuring continuity of service for all our customers.

Yes, we offer 24/XNUMX support for emergencies in all cases where a blocking problem or a condition of business down, such as an unreachable website or server, an ongoing cyber attack, or any critical malfunction that prevents the normal performance of the customer's online activities.

In less urgent situations, i.e. when the problem can be solved in a deferred manner and does not have an immediate impact on the operation of the service, the work is scheduled and managed within 24/48 hours, according to the priorities defined in our support plans.

Our guarantee remains however Availability 24/365, XNUMX days a year, with technical staff always available to be alerted in case of urgent need, even on holidays and at night.

Recognizing this problem, we have worked hard to develop specific optimization techniques and processes that can solve these problems and bring these websites to high performance levels. Our efforts have focused on transforming WordPress and WooCommerce-based websites from slow and difficult to manage into fast, responsive and easy-to-use web resources.

This change of direction has allowed us to highlight the value of our work, making customers appreciate the tangible results of our optimization. In fact, customer satisfaction has become even more evident when moving from a slow and cumbersome website to one that works in a decidedly high-performance and fast way.

In addition to ensuring a better browsing experience for users, a faster and more performing website can also lead to better visibility in search engines, higher visitor conversions and an improved online reputation. Our commitment is therefore aimed at ensuring not only a better performance of the site, but also at supporting the customer's online success.

To open a support ticket, you can use different channels depending on your preference and the urgency of the problem. The main method is our ticketing system, through which you can send requests directly to the technical team and monitor their status in real time.

Alternatively, you can write directly to our dedicated email: assistance@managedserver.it, specifying in the message the domain or service involved and describing in detail the problem encountered.

For the most urgent cases, we also provide a dedicated telephone number, which you can find in the section Contact us of our site. We invite you to use it only in the presence of real technical emergencies or blocking problems.

We understand how critical the risk of data loss can be, especially for websites with a high volume of content or those running high-value businesses. This is why, upon request, we can offer additional insurance protection to cover up to ten thousand euros in the event of data loss.

Our dedication to security isn't just limited to backing up your data. We also implement advanced security technologies such as hardware firewalls and DDOS mitigation systems, to protect your site from possible external threats. This commitment to providing a safe and reliable service makes us an ideal partner for demanding customers who manage business of great importance, with earnings in the order of millions of euros.

Our mission is to ensure not only maximum performance for your site, but also peace of mind knowing that your data and your business are protected from any risks.

Yes, it is possible to request one-off interventions for specific problems or for evolutionary needs related to the hosted services, provided they fall within our areas of system expertise.

These interventions are normally scheduled with 24/48 hours notice, taking into account the complexity of the request, the urgency reported and the workload already in progress. Each request is evaluated by our technical team, which will provide an estimate of the times and methods of execution, so as to guarantee an effective and punctual intervention.

It is a particularly useful service for activities such as optimizations, updates, customized configurations or resolutions of isolated problems, even outside the ongoing support contract.

The regulation does not only concern organizations based in the European Union, but extends to all companies that process data of European citizens, regardless of their geographical location. This broad applicability underlines the EU's commitment to protect the rights of its citizens in an increasingly digitized world.

Managed Server responded promptly to this challenge, adapting its services to fully comply with the provisions of the new regulation (EU Regulation 2016/679). We have taken appropriate measures to ensure that our customers' personal data is treated with the utmost care, in compliance with the new rules on privacy and data security.

We recognize that the protection of personal data is a fundamental right of every individual and are committed to ensuring that all personal information handled by us is adequately protected and respected. The goal of Managed Server is to ensure not only high quality services, but also the peace of mind of our customers knowing that their data is managed in a secure and responsible way.

Yes, we provide proactive site monitoring services and hosted infrastructures. Internally we use a centralized system based on CheckMK, which allows us to monitor in real time the status of services, system resources and the reachability of websites. In parallel, for the control of uptime and HTTP responses, we also integrate Uptime Kuma, so as to have a double technical and applicative vision.

For customers who use Dedicated Servers, we make available netdata, a powerful and visually detailed tool that allows you to monitor every aspect of server performance and operation. Netdata is pre-installed and configured on demand, giving the customer full visibility into metrics, alarms and data history, in a simple and immediate way.

Proactive monitoring allows us to intervene promptly in case of anomalies, often even before they become a visible problem for the end user.

Yes, we offer Specific optimization services to improve WordPress performance, with a particular focus on the parameters evaluated in the Core Web Vitals by Google. We intervene both at the system and application level to maximize loading speed and user experience.

At the server level, we optimize the TTFB (Time To First Byte) through advanced caching configurations and PHP/MySQL tuning, we implement the Brotli compression, we support images in WebP format, and enable modern protocols like HTTP / 3 e HERE C, which guarantee a more efficient and high-performance transmission of contents.

In specific cases, when problems involve metrics such as CLS (Cumulative Layout Shift) or l 'INP (Interaction to Next Paint) — that are not directly influenced by the infrastructure — we can intervene at the application level, collaborating with the client or development team to suggest or implement changes to themes, plugins, or site layout that directly impact these metrics.

The goal is always the same: to make the site load faster, improve the perception of fluidity for the end user, and obtain better scores in tests such as PageSpeed ​​Insights and Lighthouse.

Yes, we provide Malware Removal Services For Hacked WordPress Sites. For our existing customers, the intervention is managed directly by our technical team as part of the support service, with timely and targeted action to eliminate malicious code, backdoors, unwanted redirects or infected files.

For those who are not yet our customers, we offer this type of activity as one-time value-added service, with the aim of not only cleaning up the site, but also providing a technical diagnosis and guidance on how to avoid future compromises. In these cases we can also take care of the subsequent migration to our infrastructure if requested, to ensure a more secure and controlled environment.

All interventions are performed manually by expert personnel, without the use of generic automatic tools, so as to guarantee a long-lasting result and free of false positives.

The main difference between a managed dedicated server it's one unmanaged lies in the level of support and the responsibility of technical management.

The managed dedicated server, you are supported by our systems team that takes care of the entire management of the server: from the initial installation to the security configuration, monitoring, software updates, performance optimization, backup and interventions in case of problems. It is the ideal solution for those who want to focus on their project without having to deal with the technical complexity of the infrastructure.

On the contrary, a unmanaged dedicated server gives you full control over the server, but all the technical management falls to you or your team. This means that you will be the one who will have to install the operating system, configure services such as web servers and databases, update packages, implement security measures and resolve any malfunctions.

Managed is therefore designed for those who want a “turnkey” service with continuous and proactive assistance, while unmanaged is more suitable for those who have internal system skills and prefer to independently take care of every aspect of the server.

Yes, we fully support cloud environments such as AWS, Google Cloud Platform, Microsoft Azure, Hetzner and OVH, offering complete services of configuration, support, optimization and management for both virtual servers and dedicated instances.

We can support you at every stage: from choosing the most suitable infrastructure, to the initial configuration of the environment, up to ongoing management, including performance optimization, security, monitoring and tuning of resources.

Our team has direct experience with the specificities and control panels of the main cloud platforms, ensuring rapid and effective interventions even on existing environments.

Yes, we offer specialized system consulting services for Linux environments, covering all phases of the infrastructure life cycle: from design initial to implementation, up to operation management, maintenance evolutionary and proactive monitoring.

We work on several Linux distributions on a daily basis, including Red Hat Enterprise Linux, SUSE, SoulLinux, CentOS, Rocky linux, Debian e Ubuntu, ensuring full compatibility with the best practices of each ecosystem.

Our services are available for both Dedicated Servers, cloud infrastructure (such as AWS, Hetzner, OVH, Azure, Google Cloud), both for on-premise systems at the customer's premises. Each consultation is calibrated to the specific operational and technical needs of the project, with particular attention to safety, performance and reliability of the environment.

To ensure high performance on our hosting environments and Dedicated Servers, we use a proven set of technologies and optimizations that work together across the application stack, database, and operating system levels.

Among the main components we adopt Nginx as a high-performance web server, often combined with Varnish for advanced HTTP cache management and drastically reducing server load. We use Redis e Memcached for backend caching and efficient management of sessions or temporary data, while in the presence of advanced searches or complex e-commerce we integrate Elasticsearch, which allows for extremely fast and scalable queries even on large volumes of data.

At the database level, we optimize both MySQL and MariaDB with targeted tuning on buffers, connections and I/O, based on the specific load of the hosted applications. We also implement HTTP / 3 with protocol HERE C to improve latency and data transmission efficiency.

Finally, we intervene on the Linux Kernel Tuning (TCP stack, scheduler, file descriptor, sysctl, I/O management) to make the most of available hardware resources, ensuring stability and high performance even under heavy loads or sudden traffic spikes.

Yes, all our services are fully compliant with the GDPR (General Data Protection Regulation)We use exclusively infrastructures located in Europe, and our company – being an Italian company – operates in compliance with European regulations on the protection of personal data.

Even the suppliers who are part of our supply chain are European and GDPR compliant, including data center, storage, network and software providers. This allows us to offer our customers a compliant, transparent and secure environment, avoiding the transfer of data to non-EU countries and ensuring full traceability and protection of the information processed.