Abuse Report - Report abuse

Abuse Reports

Through this page you can report abuses, violations or suspicious behaviors detected on our infrastructure: each report contributes in a concrete way to guarantee a safe, ethical and compliant digital environment.

At MANAGED SERVER SRL we dedicate ourselves daily to preventing and combating the abuse of information technology and Internet resources, aware of the potential risks arising from improper use. Our mission is to promote a safe, ethical and responsible digital environment, to protect users and the community.

We invite anyone who detects behaviors contrary to our policies or episodes of abuse within our web hosting infrastructure to promptly report them through the official channels. Each report represents a valuable contribution to guarantee the security, reliability and integrity of the services we offer, in compliance with the highest professional standards.

How to report abuse

  1. Identification: Identify the IP address or domain implicated in the abusive activity.
  2. Repertoire: Gather as much information as possible related to the abuse, such as screenshots or log records.
  3. Notification: Send a detailed report to the email address abuse@managedserver.it. In your report, specify the IP address or domain involved and attach all information collected.
  4. Qualification: Please include your contact details: name, email address and telephone number, so that we can reach you for further details if necessary.

Example of abuse

  1. Spam: Sending unsolicited emails or messages in large quantities.
  2. Phishing: Attempts to obtain sensitive information by spoofing a legitimate website or service.
  3. Malware: Distribution of malicious software such as viruses, worms, trojans, etc.
  4. DDoS attacks: Distributed denial-of-service attacks that make a service inaccessible.
  5. Copyright infringement: Unauthorized distribution of copyrighted material.
  6. Illegal Content: Distribution or hosting of illegal material, such as child pornography, extremist material, etc.
  7. Abuse of Resources: Excessive or unauthorized use of a service's resources, such as bandwidth, disk space, etc.
  8. Violation of the Terms of Service: Any activity that violates the terms of service or end user license agreement.
  9. Intrusion or Hacking: Attempts to illegally access a private system or data.
  10. Identity Forgery: Using a false or stolen identity to deceive other users or the system.
  11. Incitement to Hatred or Violence: Content that promotes hatred, violence or discrimination based on factors such as race, religion, gender, sexual orientation, etc.
  12. Data Manipulation: Unauthorized modification or deletion of data or information.
  13. Any activity aimed at committing crimes: Any activity that can directly lead to the commission of a crime or crime.
Abuse reports received through our official channels will be treated with the highest priority. We guarantee an initial response within 24 hours of receiving the report. Each case will be carefully assessed and, depending on the severity of the abuse, appropriate action will be taken. more appropriate actions, in full compliance with our policies and current regulations.

In the presence of particularly critical situations, We reserve the right to involve the competent authorities to ensure adequate and timely management of the incident.

In case of immediate danger to your own or others' safety or physical integrity, we invite you to contact local authorities without delay composing the emergency number 112, valid in all countries of the European Union. At the same time, we ask you to report the incident also through our channels, in order to activate all the procedures within our jurisdiction.

We would like to underline that Our team and the Abuse department cannot in any way replace the police, the judicial authority or the bodies responsible for public safety and the prosecution of crimesOur commitment is aimed at actively collaborate with the authorities to maintain a safe, compliant and secure digital environment for all our customers.

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INFORMATION

Managed Server Srl is a leading Italian player in providing advanced GNU/Linux system solutions oriented towards high performance. With a low-cost and predictable subscription model, we ensure that our customers have access to advanced technologies in hosting, dedicated servers and cloud services. In addition to this, we offer systems consultancy on Linux systems and specialized maintenance in DBMS, IT Security, Cloud and much more. We stand out for our expertise in hosting leading Open Source CMS such as WordPress, WooCommerce, Drupal, Prestashop, Joomla, OpenCart and Magento, supported by a high-level support and consultancy service suitable for Public Administration, SMEs and any size.

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