Abuse Reports

Reporting Abuse Managed Server Srl

Every day we are committed to fighting the abuse of the Internet and information technology, aware of the potential harm that these can cause to users if used improperly. Our goal is to promote safe, ethical and responsible use of online resources. If you detect a violation of our policies or any form of abuse on our web hosting platform, we invite you to report it promptly. Your reports are essential to help us maintain a safe, protected and respectful environment for all our customers and the entire online community. Every contribution counts to build a safer and more reliable web.

To report abuse, follow the steps below

  1. Identification: Identify the IP address or domain implicated in the abusive activity.
  2. Repertoire: Gather as much information as possible related to the abuse, such as screenshots or log records.
  3. Notification: Send a detailed report to the email address abuse@managedserver.it. In your report, specify the IP address or domain involved and attach all information collected.
  4. Qualification: Please include your contact details: name, email address and telephone number, so that we can reach you for further details if necessary.

Example of abuse

  1. Spam: Sending unsolicited emails or messages in large quantities.
  2. Phishing: Attempts to obtain sensitive information by spoofing a legitimate website or service.
  3. Malware: Distribution of malicious software such as viruses, worms, trojans, etc.
  4. DDoS attacks: Distributed denial-of-service attacks that make a service inaccessible.
  5. Copyright infringement: Unauthorized distribution of copyrighted material.
  6. Illegal Content: Distribution or hosting of illegal material, such as child pornography, extremist material, etc.
  7. Abuse of Resources: Excessive or unauthorized use of a service's resources, such as bandwidth, disk space, etc.
  8. Violation of the Terms of Service: Any activity that violates the terms of service or end user license agreement.
  9. Intrusion or Hacking: Attempts to illegally access a private system or data.
  10. Identity Forgery: Using a false or stolen identity to deceive other users or the system.
  11. Incitement to Hatred or Violence: Content that promotes hatred, violence or discrimination based on factors such as race, religion, gender, sexual orientation, etc.
  12. Data Manipulation: Unauthorized modification or deletion of data or information.
  13. Any activity aimed at committing crimes: Any activity that can directly lead to the commission of a crime or crime.
Reports of abuse will be treated as a top priority and we guarantee an initial response within 24 hours of receipt. After assessing each case, we will take appropriate action based on the severity of the abuse. In some circumstances, it may be necessary to involve the relevant authorities to properly manage the situation.

If you believe there is an immediate danger to the safety or physical integrity of yourself or others, we urge you to promptly contact the relevant authorities in your country by dialing the emergency number 112, valid in all countries of the European Union, and report the imminent threat.

Our team and the Abuse department cannot in any way replace the police, the judicial authority, or the bodies responsible for public safety, prevention and prosecution of crimes. Our priority is to actively collaborate to guarantee a safe environment on our platform, supporting the authorities where necessary.

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INFORMATION

Managed Server Srl is a leading Italian player in providing advanced GNU/Linux system solutions oriented towards high performance. With a low-cost and predictable subscription model, we ensure that our customers have access to advanced technologies in hosting, dedicated servers and cloud services. In addition to this, we offer systems consultancy on Linux systems and specialized maintenance in DBMS, IT Security, Cloud and much more. We stand out for our expertise in hosting leading Open Source CMS such as WordPress, WooCommerce, Drupal, Prestashop, Joomla, OpenCart and Magento, supported by a high-level support and consultancy service suitable for Public Administration, SMEs and any size.

Red Hat, Inc. owns the rights to Red Hat®, RHEL®, RedHat Linux®, and CentOS®; AlmaLinux™ is a trademark of AlmaLinux OS Foundation; Rocky Linux® is a registered trademark of the Rocky Linux Foundation; SUSE® is a registered trademark of SUSE LLC; Canonical Ltd. owns the rights to Ubuntu®; Software in the Public Interest, Inc. holds the rights to Debian®; Linus Torvalds holds the rights to Linux®; FreeBSD® is a registered trademark of The FreeBSD Foundation; NetBSD® is a registered trademark of The NetBSD Foundation; OpenBSD® is a registered trademark of Theo de Raadt. Oracle Corporation owns the rights to Oracle®, MySQL®, and MyRocks®; Percona® is a registered trademark of Percona LLC; MariaDB® is a registered trademark of MariaDB Corporation Ab; REDIS® is a registered trademark of Redis Labs Ltd. F5 Networks, Inc. owns the rights to NGINX® and NGINX Plus®; Varnish® is a registered trademark of Varnish Software AB. Adobe Inc. holds the rights to Magento®; PrestaShop® is a registered trademark of PrestaShop SA; OpenCart® is a registered trademark of OpenCart Limited. Automattic Inc. owns the rights to WordPress®, WooCommerce®, and JetPack®; Open Source Matters, Inc. owns the rights to Joomla®; Dries Buytaert holds the rights to Drupal®. Amazon Web Services, Inc. holds the rights to AWS®; Google LLC holds the rights to Google Cloud™ and Chrome™; Microsoft Corporation holds the rights to Microsoft®, Azure®, and Internet Explorer®; Mozilla Foundation owns the rights to Firefox®. Apache® is a registered trademark of The Apache Software Foundation; PHP® is a registered trademark of the PHP Group. CloudFlare® is a registered trademark of Cloudflare, Inc.; NETSCOUT® is a registered trademark of NETSCOUT Systems Inc.; ElasticSearch®, LogStash®, and Kibana® are registered trademarks of Elastic NV Hetzner Online GmbH owns the rights to Hetzner®; OVHcloud is a registered trademark of OVH Groupe SAS; cPanel®, LLC owns the rights to cPanel®; Plesk® is a registered trademark of Plesk International GmbH; Facebook, Inc. owns the rights to Facebook®. This site is not affiliated, sponsored or otherwise associated with any of the entities mentioned above and does not represent any of these entities in any way. All rights to the brands and product names mentioned are the property of their respective copyright holders. Any other trademarks mentioned belong to their registrants. MANAGED SERVER® is a trademark registered at European level by MANAGED SERVER SRL, Via Enzo Ferrari, 9, 62012 Civitanova Marche (MC), Italy.

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