Google Cloud support covers the operation of the platform and its services. It does not cover your applications, custom configurations, operating systems, or integrations beyond Google APIs.

We work right there: as systems engineers dedicated to your project, we work on servers, applications, databases, networks, and security. When necessary, we initiate and manage requests to Google support. The two services are complementary.

Not necessarily. We can work by the hour, on a project basis, or with a monthly or annual fee for ongoing management.

Often, the most cost-effective solution is a combination: an initial analysis and optimization intervention, followed by a support contract for ongoing management. Together, we'll define the best solution for your project and budget.

We work every day on a wide range of Google Cloud architectures and Linux technologies. Before we get started, we offer a no-obligation initial assessment to understand your needs, challenges, and how best to support you.

If a project requires expertise we can't guarantee at the required level, we'll tell you clearly and decline the assignment: we'd rather give up than offer a service that falls short of expectations.

Yes. We work on existing environments, created by your team or other vendors, starting with an analysis of the current configuration.

We can handle individual changes or a broader plan of interventions, always agreed upon with you. Our approach is non-invasive: we respect your processes and modify them only if you ask us to optimize them.

Support contracts include monthly payments and no long-term commitments. You can terminate the service at any time with 30 days' notice, allowing for seamless transitions.

Yes. Managed Server is an Italian company and provides its services in compliance with the General Data Protection Regulation (EU Regulation 2016/679). Data relating to your infrastructure and support requests are processed within the European Union and deleted within 30 days of completion of the services.

Yes. We analyze spending using Google Cloud billing reports, identify where costs are concentrated, and address the levers that truly impact them.

We resize oversized Compute Engine VMs based on sizing recommendations and real-world usage data, leverage continuous usage discounts and usage commitment discounts on stable loads, use Spot VMs for interruptible loads, eliminate unused disks, snapshots, and IP addresses, and move infrequently used data to lower-cost classes of Cloud Storage.

Finally, we set up budgets and spending alerts to immediately detect any abnormal increases.

We organize access with IAM according to the principle of least privilege, limit and control service accounts and their keys, and enable two-step verification for all users.

We restrict VPC network firewall rules to the bare minimum, enable Cloud Audit Logs to track operations and Security Command Center to identify risky configurations, and manage encryption keys with Cloud KMS where required. In more structured environments, we separate production and test into separate projects.

Each intervention is documented and periodically reviewed as the infrastructure evolves.

We work with you to determine the acceptable data loss point (RPO) and the expected return-to-service timeframe (RTO). Based on this, we schedule automatic snapshots of persistent disks, backups and point-in-time recovery for Cloud SQL, and, where necessary, data replication to a second region.

We perform periodic, documented recovery tests and maintain clear procedures to follow in the event of an emergency.

Yes, in both directions. For a migration to Google Cloud, we analyze applications, dependencies, and loads, select the most suitable services, such as Compute Engine, Cloud SQL, GKE, and Cloud Storage, and plan the transition with a recovery plan and minimal service downtime.

When costs or requirements make it more convenient, we also manage the migration from Google Cloud to Dedicated Servers or other cloud providers with the same care .